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StorageMart

5115 Clayton Rd, Concord, CA 94521

Office Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.6
Write a Review

Kay Taylor

5 years ago
rating 5.0
Very clean, efficient, friendly... everything you want in a storage unit.

Jeffrey Bell

4 years ago
rating 5.0
I have always gotten extra great care here at StorageMart. Tim, the manager, has repeatedly gone out of his way to help me feel welcome and to have the services and storage resources that are right for me. I am very pleased and impressed. It is rare these days to find a business that puts such a priority on taking great care of their customers.

Ken Frey

4 years ago
rating 5.0
The staff at this facility is extraordinary! They are always very helpful when I have questions or issues with my account. They keep the facility in top-notch condition and I feel very comfortable that my things are securely stored here. Thanks!

Felicia Pye

6 years ago
rating 5.0
Beginning to end StorageMart and staff are great! Eden was wonderful in showing me units, explaining prices and sharing all of what StorageMart had to offer. I returned later to complete the rental papers with Tim and once again was very pleased with the customer service and professionalism that was displayed. Everyone here is willing to help and assist with all your needs while moving. You wont be disappointed when choosing StorageMart!

KM O

4 years ago
rating 5.0
I've been happy with this place. Was given 24 hour access which is very helpful.

Joanna Worman

4 years ago
rating 5.0
StorageMart in Norwich (formerly Big Box) is without doubt the best storage company I've ever used. Hassle free, helpful, super staff - and always a competitive rate, they work with your needs. Best guys in town.

Pete Keay

3 years ago
rating 5.0
I must admit to a personal bias - I have worked with the manager here (Tim Mauroni) while employed by the Mt. Diablo School District. On renting here, Tim led me through my options very carefully, determined that my needs were correct, explained my future options, and took me through all the paperwork ensuring that I fully understood each step. This a clean, well-maintained site...excellent security, flat carts available for moving multiple or bulky items, and as a bonus has elevator access. Overall, it earns the five stars posted.

Connie Summers

3 years ago
rating 5.0
Excellent. Best Storage facility in Contra Costa County. Thank you StorageMart.

bear w

3 years ago
rating 5.0
Great customer service and fair pricing

D Anderson

2 years ago
rating 5.0
Just moved to storagemart a couple months ago. I found they had the best prices and one of the more secure storages. The customer service has been great. I would and have recomended storagemart to my friends. Nothing negative to say, only positive experience thus far.

Pete Keay

2 years ago
rating 5.0
I must admit to a personal bias - I have worked with the manager here (Tim Mauroni) while employed by the Mt. Diablo School District. On renting here, Tim led me through my options very carefully, determined that my needs were correct, explained my future options, and took me through all the paperwork ensuring that I fully understood each step. This a clean, well-maintained site...excellent security, flat carts available for moving multiple or bulky items, and as a bonus has elevator access. Overall, it earns the five stars posted.

TecIT Solutions

2 years ago
rating 5.0
The staff here are amazing!

Nate R

2 years ago
rating 5.0
Miguel was super helpful up front. We just needed a month in between places and he made it as easy as possible. Convenient access. All good.

Pam C

2 years ago
rating 5.0
The staff is helpful, the manager on duty Kayley is polite and paying attention to the customers issues.. Tim, the store manager is very kind and try to assist customers. I had problems while storing my properties there. But, both managers, including the regional manager have helped me got out of all problems. Thanks for your help, Storagemart team, I appreciate it.

James Thompson

2 years ago
rating 5.0
Great customer service. Jason was able to answer all of my questions and get me set up with a unit in just a few minutes.

Pam C

2 years ago
rating 5.0
The staff is helpful, the manager on duty Kayley is polite and paying attention to the customers issues.. Tim, the store manager is very kind and try to assist customers. I had problems while storing my properties there. But, both managers, including the regional manager have helped me got out of all problems. Thanks for your help, Storagemart team, I appreciate it.

Nate R

2 years ago
rating 5.0
Miguel was super helpful up front. We just needed a month in between places and he made it as easy as possible. Convenient access. All good.

Janel Butisbauch

2 years ago
rating 5.0
Tim and Rosalia are awesome! I've been storing my belongings there for 2 years now. There has never been any issues. When I moved to a smaller unit, they were beyond accommodating.

Dan Merino

2 years ago
rating 5.0
for the last 5 months we have used smart stop storage the staff not only helpful but really take care about your stuff the girls in the office great ask RAINA SHE KNOWS EVERYTHING TRULY EXCEPTIONAL she has these places clean office and units

Hollywood (Hollywood)

1 year ago
rating 5.0
This storage place is great. Staff is patient, helpful, tolerant and friendly. This facility is clean. I did not see any presence of rodents or bugs. Close to a bus line and has rest room open during offices hours. Rates are not too bad either compared to others in the area.

Jasmine Craig

1 year ago
rating 5.0
Affordably friendly and clean

Brigitte Nichols

1 year ago
rating 5.0
This is the best place to store your stuff. The prices are very reasonable and the management is the best. I have two units here (Concord, Ca) and would not think of renting from anyone else. These are the cleanest units and grounds I have seen. If you have a problem, the management team is there to help with solutions. They are very respectful and friendly. If you are renting from someone else then you aren't getting the best service in the industry.

Milandro Yambao

1 year ago
rating 5.0
They were very helpful when I had a problem with me moving my huge sofa. They showed me the best way to get it in and out of the building.v The people there are very courteous and pleasing especially Rosalie.

Robert McNair

1 year ago
rating 5.0
Suzanne was extremely helpful and informative! Fast problem solving and offered to stay online and walk me through the process I needed to do.

Melissa Videion

1 year ago
rating 5.0
Been in service with them since 2018. Very clean storages and security

javier fernández

1 year ago
rating 5.0
The best place to store your stuff! if you are looking for storage space there is no better place to do so... it is extra clean and management, specially Tim are super helpful and accommodating! Tim helped me tremendously on a very stressful moving day :)

Janice “Besaw Images” Voss Rasmussen

1 year ago
rating 5.0
Check it out! Good place to store stuff. Its clean and convenient.

Danielle Beltrano

8 months ago
rating 5.0
Tim is very nice and was helpful. I feel good about the purchase. I like they are open till 10pm, good quality storage units, nails in the floor could be hammered down a bit more is the only thing.

Alisson Garcia

8 months ago
rating 5.0
We loved our experience in this storage with great and communicative employees. Easy to understand how the all processes works. I recommend.

Leigh Klock

8 months ago
rating 5.0
I am a local realtor and have stored my staging inventory here for 10 years. I have always appreciated the great service provided. Tim is always professional and personable.

Kelly Faria

6 months ago
rating 5.0
I love the manager Tim and whole staff. They are all super helpful and friendly.

Jenny Meeker

6 months ago
rating 5.0
Ordering online was really easy. Tim followed up within 24 hours about getting us in to give us the orientation. He was friendly and efficient. The inside unit I ordered should be perfect for our needs. I like that the unit has lighting. Access from 6 am to 10 pm is also a plus.

Dynamite Studios

6 months ago
rating 5.0
Tim is always so helpful and positive. Maybe my favorite storage place I've ever used. Thanks so much!!

Jason Thelen

5 months ago
rating 5.0
I have a had a unit here for over 2 years and have always had great experiences working with the local team, and with the corporate customer service. The manager, Tim, is always cheerful, welcoming and very helpful. The units are fairly priced and the area is very dry so the facility never gets musty.

Pamela Smith

5 months ago
rating 5.0
I went there Monday there was a young lady there she was so hospitable she is very helpful and informative and she understood my needs and my concerns concerning me renting a storage being a female I didnt wanna be closed in a building with a lot of different storage as I would rather be outside I felt safer and she understood customer services Her service far exceeds what I expected We need more caring people like her in this world I like her so much I told her I was going to come in and just say Hello ! because of her character. Shes definitely a value to your company

Lola Kelly

5 months ago
rating 5.0
I just moved my things into my units. I broke my key in the lock and the moment I spoke to Tim he went right away to make sure I was able to get back in without any stress on my part. His customer service is excellent.

Brian April

5 months ago
rating 5.0
I've been a customer of storagemart almost a year now and i just wanted to let Tim ,the manger know the his patience and professionalism are noticed and appreciated. I'll continue to use StorageMart as my Fort Knox and recommend this establishment to other future customers.

Liat Hen

4 months ago
rating 5.0
Am amazing place. Great prices with excellent customer service. Rented 2 years ago and due to a great experience Im back to rent with them again. If you want a clean, well maintained facility at a reasonable price where the employees are super friendly and always there to assist and help in anyway, look no further as you wont find another place such as this. Truly a hidden gem.

Mercedes Kemp

4 months ago
rating 5.0
Kind, prompt, and amazing service! It was a pleasure working with Tim and Sheryl. I've never rented storage before, but they explained everything I needed to know with impeccable clarity. Tim gave me a small tour of units to help me find the size that would fit my business needs which helped immensely. They were fast, professional, and had me set up with exactly what I needed in no time. I'm looking forward to using my space right away and getting to see the staff more often!

Dominic Villareal

4 months ago
rating 5.0
Very friendly staff. I love that they stay open pretty late, because it's been hot and I've wanted to store stuff while the Sun's down and not hot. I got a tour from a new employee and she was amazing, kind, informative, and beautiful. Great experience in all. Great prices as well.

Jay Osborne

3 months ago
rating 5.0
Tim is by far the most helpful and most educated person regarding storage. I feel at ease knowing he's looking out for me. I can't imagine being anywhere else. I feel secure and welcomed and thats so rare I truly can't fathom my belongings anywhere else.

Stephen Loving

2 weeks ago
rating 5.0
Simply as questions that I believe they answered honestly and just setting up reservations that is kind of all there is for now.

egd222

1 day ago
rating 5.0
I have had several different storage units at multiple locations for the past 15 years and this place is hands down the best. The staff is what makes this place amazing. They have gone above and beyond to help me out numerous times. They even called me once to let me know I had put my storage lock on wrong after I left. Tim and everyone who works here is extremely courteous and helpful. I know my belongings are safe here.

J Fazio

6 years ago
rating 4.0
I like the facility, clean and secure. Convenient location. Tim the manager is always helpful My only issue is that the price per unit goes up every three months. I am a long term user, I have 2 units and remain there because who wants to move two units. Please stop raising rates on long term, greater than a year at least, tenants.

Kathryn Fenton

6 years ago
rating 4.0
I rented online before seeing the facility and my only complaint was that it was advertised as first floor but the unit ended up being on the third floor which is slightly more inconvenient. All in all it was a good experience - the manager was very professional and knew is company's policies/rules inside and out.

Ann Tatum

7 years ago
rating 4.0
My first experience with a storage unit. I needed just a small space to store jewelry supplies & displays for the flea markets I do. I have a small indoor unit. I wasn't sure about getting an upstairs unit but I can park right next to the door, load and move things on their dollies, and the elevator is quick. It's not climate controlled but that doesn't matter for my supplies. The location is very convenient. Never crowded and has always been clean when I'm there.

sheilah

6 years ago
rating 4.0
The manager was very rude and he not very helpful. The lady that works on the weekend is very helpful and curteous. This is my second time storing in Storage Mart the place is clean. If not for the rudess of the manager everything is good.

David Mcmahon

2 years ago
rating 4.0
The service I got here was great , Tim was very helpful an got me in an out of there fast so I could get back to work , would recommend to any one looking for a storage , check this place FIRST

David Mcmahon

2 years ago
rating 4.0
The service I got here was great , Tim was very helpful an got me in an out of there fast so I could get back to work , would recommend to any one looking for a storage , check this place FIRST

Cyndy Aiello

3 weeks ago
rating 4.0
Excellent place,excellent service,helped me in a jam&gave me a discount that was a huge help 2 me when I really needed sum1 to help me!

Kim Adkins

3 years ago
rating 3.0
It seems to be an okay place...The only thing is, is that my storage is on the 3 rd floor and I went on a hot day and it is so Hot inside especially on the 3 rd floor....my friend has a storage on the 2 and floor at another storage facility and hers is air conditioned.... So I really wish this place was air conditioned....one more thing is the guy who works in the office in which people have to deal with for rentals and payments, isn't very friendly....he rubbed me the wrong way...it almost made me decide to go some where else, but I didn't.....

Carlos Cruz

4 years ago
rating 2.0
Poor costumer service. I got there 15 min before closing time, and the guy said that he couldnt help me because it was too late.

Laura McDowell

5 years ago
rating 2.0
the unit itself is exactly what you might be looking for in a mini storage. clean, personal lighting, secured and semi private. HOWEVER THE STAFF AND THE ADVERTISING ARE AT TOTAL ODDS WITH EACH OTHER. I rented here because it said 24/7 access (by reauest) THAT IS A COMPLETE LIE I HAVE EVEN ASKED (AKA requested it) AND STILL GET TOLD IT IS NOT AN OPTION. AND online it says till the 6th becore locked out. Tim gives you till the END OF THE FIRST... well today is the SECOND AT 1041 am AND WE ARE ALREADY LOCKED OUT. SO I FEEL HORRIBLY BAD FOR THE PEOPLE THAT GET PAID ON THE 3RD or any day that is not the 1st.... then we are all stuck paying for however many days each amd every month that we are unable to access our unit. As if it is not bad enough that Tim and his sidekick are out POLICING all tennants, complaining about use of hand carts, or visits per month others have or (the WORST) TIM CUSSING AT RENTERS FOR HAVING AN ARGUMENT ON PROPERTY!!! THE ARGUMEMT WAS BECAUSE SOMEONE (other renters that are ALWAYS BUDDYING UP WITH TIM) pushed their vehicle and that vehicle is not a stick shift so something got broekn when they did thay- and the couple was arguing because one lost the keys... because TIMS friends moved a vehicle (without permission and SNAPPED something on the couples suv) TIM then seizes this time to YELL AMD CUSS AT THEM SEPARATELY. I PERSONALLY SAW THE POOR GIRL MINUTES LATER amd she was BAWLING!! And yet he just sat thefe GLARING UNTIL SHE PULLED AWAY.... IF YOU ARE NOT 100%PERFECT OR IF YOU HAVE A 9-5 JOB FO NOT REMT HERE HIS ROID RAGE WILL GET YOU YELLED AT OR WORSE....

William Estes

3 years ago
rating 2.0
Rented a unit there for a number of years and I moved due to Rodent issues within the unit. My unit was located on the ground floor and there is a car permanently parked in front of my unit which made access to the unit difficult particularly when loading and unloading items. I complained to management with no results. I found out that the cars owner apparently resides within one of the units. In addition, even though , I was a long term renter they continually increased the prices without any justification. I moved back to Public storage where the units are cleaner and the management is far more accommodating .

dav dee

2 years ago
rating 1.0
Sorry, but my experience at this particular facility wasn't the best. On occasion, the manager and another fill in employee were rude and ' short fused'. More than once. Not good! I understand everyone has bad days, but not when you're in customer service. You suck it up!! I don't know if these guys are still there, but they definitely should not be dealing with the public. Just being real here..
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rating 4.0
37 Reviews
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Susan C.

1 week ago
rating 5.0
Great customer service clean spaces convenient and good value

P. Steve C.

2 weeks ago
rating 1.0
Horrible company. I am renting in Ft. Lauderdale. The message when you cal says press two to speak to a the property manager, however, the employees who...

Jill R.

3 months ago
rating 1.0
I do not recommend Storage Mart at this location. It was the worst experience I've had with renting a storage unit. My family and I decided to store some...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Delivery Acceptance
  • Drive-up Access
  • Elevator
  • Exterior LED Lighting
  • Gated Entry
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors