6 storage sizes for rent
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- MON - SAT9am - 6pm
- SUN10am - 5pm
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- MON - SAT7am - 6:45pm
- SUN7am - 5:45pm
Storage Customer Reviews
adriana Mendoza
5 years ago
My experience at self storage in Aliso Viejo was excellent. Two days before my move out day, plans changed and at the last minute I had to find a new storage place. I was very stressed out. Once I got to self stor-it at AV, all my stress disappeared. Jim Gentner was very helpful, super friendly, accommodating. He gave me the right information I needed to choose the correct storage unit for me. He made the whole exeperience very pleasant. Thank you Jim. I highly reccomend this place.
Adriana
Robert Wenger
1 year ago
the managers are always helpful and friendly, the place is always neat and clean, the prices are competitive.
Scott B
5 years ago
We have never needed a storage facility before this, but would recommend to anyone who requires one. Very clean and well kept. The management and employees are very friendly and professional. Rates are more than competitive when compared to the other storage facilities we looked at. Keep up the good work!
Andrew Hunt
8 months ago
Decent storage unit maintained in good condition, however the employees are not particularly focused on providing a great customer experience.
Upon stating that I needed to close my account and move out, the employee on-site grumbled (apparently jokingly?) about "another customer leaving" but they guessed they'd let me do it.
When I let them know what my move-out date was going to be (about a week ahead of the date I was paid up through), the employee, unprompted told me to "take my time because I wasn't going to get my money back". Where did that even come from?
Matt Brown
4 months ago
What a giant racket!!!
I began renting from Stor-It in April and "supposedly" was notified of my over 10% rent increase after only a few months of renting, starting the VERY next month. In truth, the only way I found out about the rent hike was in checking my automatic debits for the rent where I noticed that they jacked it up.
The other reviewers on here tell the same story and it makes no sense! I paid good money ($198 for a 10x10) to rent my unit and it apparently is worth $24 a month to lose a client like me who pays automatically and every month. Their costs do not go up, THEY ARE A STORAGE FACILITY! But however many people that they can get away with because they are unaware until it is too late...just sad.
As I told them, I hope my unit sits for 6 months and eats away at their horrible business practices! Bring back integrity...puh...lease!
Charles T.
1 year ago
Treated with first class service from the moment I walked in and until the moment I left with my storage unit finalized. Very clean and organized. Would...
Storage Facility Amenities6 Amenities
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
- 24 Hour Cameras
- Truck Rental
M. V. Houts
5 years ago