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AAA Alliance Self Storage

242 W Southern Ave, Tempe, AZ 85282

Office Hours
MON - SAT9am - 5pm SUNClosed
Google Reviews
rating 4.1
Write a Review

Drew Mont

3 years ago
rating 5.0
This place is hands down the best joint for burgers, fries, & dogs. Always make the food how I like it. Other places argue with me. These guys dont. They just make it, a delicious it is.

Jo C

3 years ago
rating 5.0
I've had a storage unit here for over 2 years, and I'm happy I chose this place. Diane and Paul are awesome, and always friendly. They keep the place nice and clean.

Mariam Osman

3 years ago
rating 5.0
Very nice people and place are clean

Leslie Mazion

3 years ago
rating 5.0
Very friendly and good prices. Will recommend to others.

Kishe Kells

3 years ago
rating 5.0
Great place and ownees

Cale Eakins

5 years ago
rating 5.0
Very well maintained, friendly staff. I've had a storage unit at another facility, and this is much better, and the price is right. The other advertised "air cooled," but it was really hot in the Summer months. Not AAA Alliance - their air cooler actually works, which is very important moving heavy stuff on a blazing hot AZ afternoon! I also feel safe and secure when I enter the facility, as the management is there on site, keeping an eye on things for you. You can look at other places, as I have. But you probably might come back here once you do.

Mikki Proffitt

2 years ago
rating 5.0
Very nice husband and wife team running the place. It's kept very nice very clean and the rates are really good. Not to mention it's right down the street!!

Laura Maria

2 years ago
rating 5.0
The best place for Storage your Valued

Ronalda Smith

2 years ago
rating 5.0
Customer Service was AWESOME; storage unit was clean, and facilities well kept. Process was quick and easy, and great move in specials!

Amanda Boofer

2 years ago
rating 5.0
Found the best storage facility Ive ever used! Tempe location for aaa alliance self storage was the fastest and most easy experience Ive ever had, not to mention the couple that runs the facility is adorable and provides the absolute best customer service!

John Leyva

2 years ago
rating 5.0
This is a great place to store you stuff. Very helpful and friendly staff!!!

Jacek Spendel

1 year ago
rating 5.0
They are having super friendly people working there + they give you free locker + their prices are unbeatable. What's more to expect? I like them a lot!

Rosie Leonard

1 year ago
rating 5.0
Very quick and friendly customer service. Got off work at 5PM and was able to get paperwork finished quickly so I could start packing the storage unit before 7PM.

Jamal Davis

1 year ago
rating 5.0
Hey, new to Arizona and the storage unit is Affordable, spacious and gave me a internet special for 2 months and still affordable after special end. I recommend anyone to use AAA Alliance selfstorage company in Tempe or in surrounding in Phoenix area this the best storage

Arlene Joe

1 year ago
rating 5.0
Pleasant surroundings that was clean. Also a great location in Tempe.

Casey Kirgis

1 year ago
rating 5.0
Great management. Storage is just what i needed. I changed to a smaller unit and they had no issues. Great prices

Alicia McLean

1 year ago
rating 5.0
The staff was very friendly and helpfyl.They know there stuff and will assist you in ever way possible to your likings

Ty Young

1 year ago
rating 5.0
Fast friendly service. Easy move in process. Clean, secure unit. Very good experience.

Livi Bell

10 months ago
rating 5.0
Great price with super friendly staff.

Palo N

9 months ago
rating 5.0
So far so good !!!! Great customer service ! Great prices!

James Alberts

8 months ago
rating 5.0
The staff here are amazing and honestly I would definitely recommend friends and family here for their moves or remodels it is the best price a nice area and no rats or bugs they also offer insurance how great

Kevin Freeman

7 months ago
rating 5.0
Great deals and best onsite management we've had the opportunity to deal with!

William Aulenbach

6 months ago
rating 5.0
Great service. Locally owned. Nice people.

Kevin Freeman

7 months ago
rating 5.0
Great deals and best onsite management we've had the opportunity to deal with!

Amber Metzger

5 months ago
rating 5.0
Facility is immaculate and Paul the manager is extremely helpful in providing all essential info! I was referred by a friend who has a unit there and I will definitely be referring everyone I know that is in need of storage to this facility!!! Sooo pleased!

Vanessa Tallman

1 month ago
rating 5.0
During the time I had my stuff there for 8 months, I never experienced anything bad. Great customers services. Everytime I called to pay my bill or asked questions, they would always answer the call and be professional. My stuff in storage were kept safe. No bugs, no smell, and no floods. The only thing I found was some sand that blow in from the storage door, but that was it. (No big deal.) If I had to put my stuff back in storage again and if AAA Alliance are near were my apartment is located, I would use them again.

Celia Ybarra-Adrian

2 years ago
rating 4.0
In regards to AAA Alliance Self Storage: I strongly recommend them to any client that wants to store theri items in a clean, safe and well lit environment. They are always courteous and pleasant to any potential customer. Celia & Lino

K White

3 years ago
rating 4.0
Fair priced, none climate controlled, outdoor self storage. I pay monthly and haven't had a lot of interaction with management. My only real complaint is the hours. Open 7am-7pm. It would be convenient if they stayed open later hours, but it may keep the prices of the units down.

Celia Ybarra-Adrian

3 years ago
rating 4.0
AAA Alliance has continued to give us the same high level of service and hospitality since the day we came in. They're always willing to assist us in any service need that we have asked them to to help us with. We highly recommend them.

Aaron Nicholson

2 years ago
rating 4.0
I recently moved to the area for school and using it for temporary storage while I find a place and they were helpful from the beginning to end. The lady who made my reservation was very knowledgeable and made the process quick. I got to the facility they showed me around first to make sure what I wanted was enough space and then set up my account gave me a gate code and lock. Simple and fast. I also received a Amazon gift card through email a few days later. Thank you

Alyssa Armijo

1 year ago
rating 4.0
Decent prices and great friendly staff

April MacG

2 years ago
rating 3.0
Unit seems fine, staff has been friendly, I was referred by a friend. I received a late notice by text which is how I found out I had not been set up for automatic payments as I believed I was, when I called they said a form had to be signed and I don't understand why that wasn't addressed at sign up (I thought I had it set up) or why I did not receive any bill and only received a late notice. Receiving an email bill is standard, it seems ridiculous that I only found out it was not and had to be requested after the late notice.

Amanda J

2 years ago
rating 3.0
This is a overall good storage place with a great deal in a good location. The staff is all great except Ryan who works up front is very rude!

Tha Gute

1 year ago
rating 3.0
Gentlemen working there is a very nice person. Very calm cool and collected. A bit too much if you ask me. I waited for him to stop trying to explain to some stupid crazy lady that they dont cut locks and her loosing the key is not the storage units fault or responsibility. I waited what it felt like an eternity.

Ricky Green

1 year ago
rating 3.0
Good place to rent from. Easy to sign up, 10 administration fee Free lock would recommend No walk up sucks though need a car to get in, I have no car so I am screwed

Tha Gute

1 year ago
rating 3.0
Gentlemen working there is a very nice person. Very calm cool and collected. A bit too much if you ask me. I waited for him to stop trying to explain to some stupid crazy lady that they dont cut locks and her loosing the key is not the storage units fault or responsibility. I waited what it felt like an eternity.

Ricky Green

1 year ago
rating 3.0
Good place to rent from. Easy to sign up, 10 administration fee Free lock would recommend No walk up sucks though need a car to get in, I have no car so I am screwed

Britt B

1 year ago
rating 2.0
The staff are really nice. My issue is that they were not straight forward with the rent proration. We were told when we signed up that rent would be prorated if we were done with the unit before the 30 day cycle was up. We were done with the unit 2 days into the 30 day cycle. We asked about it being prorated and we were told we should have read the contract, no refunds no matter what we should have given a 10 day notice. The lady also said we couldnt get a refund because we had auto pay on file, but said she would look into it. I have called multiple times and finally today I was told that they couldnt do anything because it was over two weeks ago and we didnt give a 10 day notice. My point is they shouldnt have promised they could prorate the unit after we were done if it said something different in writing. Also promise that they would get back to us when they had no intentions of doing so.

Rob Pritchard

2 years ago
rating 1.0
NOT SECURE! My unit was broken into over the weekend... then I find out they don't have any security cameras! Their security gate and code system is a joke... anyone can slip in by following someone else in... Don't store valuables here!

Jake Akers

1 year ago
rating 1.0
"dont be worried about the white powder, it's just a preventative measure. We don't have bugs." Multiple cockroaches in unit in under and month.

Pamela Callahan

1 year ago
rating 1.0
These people do not care about you being a long time customer, all they care about is moneu they do not try and work with you any kind of way!!. I have always paid my bill even if it is late or what ever I have paid have been with this place for coming up 3 years!. And then bedobe that.. So my advise is to be wise because they could csrelcar about you being a loyal customer.. They will shell tthey things off in a heartbeat and not think twice about it!!. I guess most of these places are like that. Be ware you've been warred

Jake Akers

1 year ago
rating 1.0
"dont be worried about the white powder, it's just a preventative measure. We don't have bugs." Multiple cockroaches found in unit the first month

Griffin Bjorkman

1 month ago
rating 1.0
My girlfriend and I have been renting a unit here for six months or so. When I went to pay last month's bill, I see an extra $50 tacked on the bill. I have been given no explanation as to why I have this charge. I proceeded to ask the front desk, and the girl was just giving me scenarios as to why these charges may have occurred. I have no idea why this information couldn't just be looked up on the computer. When I called AAA storage this evening, a man answered rudely and told me I shouldn't be calling outside of business hours. Since I haven't paid the extra money they tacked on, my belongings are now stuck and I'm locked out of my storage unit. This is definitely not the way to do business. I would strongly advise against anyone using AAA Storage Alliance.

l.m. Getz

1 month ago
rating 1.0
If I could leave no stars, I would. I have been renting a unit from here for two years. Never once will they work with you. If you are late, you have to come up with the total amount rather than most reasonable business people, take payments. They are heartless. They never contacted myself or my neighbor, who also had a unit here, to let us know about the auction. I had tubs of photos, medical equipment, medical records, bank info., things with private info. on it, photos of my parents who died, cremation remains, all gone. They lied a well, stating to me that that none of these items were in my unit. I should know, I put them in there. I asked them if I could speak with the person who bought my unit..nope. Now, I have to contact credit places to see if my identity has been stolen. What a nightmare. DON'T GO TO THESE PEOPLE! ALL THEY CARE ABOUT IS MONEY AND GREED!
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rating 2.5
7 Reviews
Write a Review

Aaron N.

2 years ago
rating 4.0
I recently moved to the area for school and using it for temporary storage while I find a place and they were helpful from the beginning to end. The lady...

Joseph T.

2 years ago
rating 1.0
Was a customer with these folks for over 4 years, they recently repaved the driveways yet failed to mask any units off, I opened my unit to find all of my...

Scott L.

2 years ago
rating 1.0
This place sucks! They always raise rates, it's never maintained, I had a bad scorpion infestation last month, and the place always smells like a cross...
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  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat