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Trojan Storage of Surprise

14924 W Yorkshire Dr, Surprise, AZ, 85374

Office Hours Now Open
  • MON, TUE9am - 6pm
  • WEDClosed
  • THU - SAT9am - 6pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 9pm

Storage Customer Reviews

A Google User

3 months ago
I have met a lot of Ambassadors in my day and John is by far, The Best Ambassador ever. Most excellent customer service too, he definitely sets the standard in the business!

A Google User

9 months ago
Trojan Storage is awesome!! They are extremely polite and courteous, and do their best to accommodate your needs. Definitely worth a try!

A Google User

8 months ago
Staff is outstanding and very responsive to needs. Facility was adequate as well.

A Google User

9 months ago
I am extremely pleased with the service level and help I received regarding my storage unit.

Jeff Watson

1 year ago
Great people at front office clean storage facility decent prices

Jack Heinricher

1 year ago
Selected Trojan Storage because it was close to home and not in the congestion of Bell and Grand construction. Very pleasantly surprised by the customer service, friendliness, and special effort. Would recommend them to anyone.

jeff shaughnessy

7 months ago
Best price. Also a clean facility

Deven Gray

7 months ago
Love the friendly service and very convenient location.

Jacquelyn Ellis

11 months ago
Trojan Storage was reasonable, clean, efficient and Steve was most helpful and professional. Moving and storing your belongings for a period of time can be stressful and my experience helped me not worry about that part of my move!

Sue Coscino

11 months ago
Hidden storage... So glad I found it. Great customer service. Thanks guys!

Kathleen Schwartz

1 year ago
We recently rented a Trojan Storage unit in Surprise. The owners were friendy and efficient. We were impressed with the security systems. The unit was very clean. I highly recommend them.

Sean Hughes

1 year ago
Nothing short of a great experience with friendly, professional people. Would suggest using this organization over others due to the happy and easy going atmosphere.

Edward Schoolcraft

1 year ago
Great people in the office. Good prices and very helpful.

Barry Dufek

3 months ago
I have met a lot of Ambassadors in my day and John is by far, The Best Ambassador ever. Most excellent customer service too, he definitely sets the standard in the business!

robert deford

9 months ago
Trojan Storage is awesome!! They are extremely polite and courteous, and do their best to accommodate your needs. Definitely worth a try!

John Williams

8 months ago
Staff is outstanding and very responsive to needs. Facility was adequate as well.

Judy Hyland

9 months ago
I am extremely pleased with the service level and help I received regarding my storage unit.

Diana Stuart

1 year ago
Friends have a unit at Trojan Storage and recommended it to me. I'm glad they did! With all the stress of moving to a new place, it was comforting to have a very pleasant experience renting my unit. Mr. Murray was very friendly and helpful. My unit is clean as are the premises. I know my belongings will be safe while they are there.

Robin Chilson

1 year ago
We are currently storing some items in your unit and feel safe in that you have security and someone on site to help keep tabs on everything.

A Google User

4 months ago
The guy who answered the phone was very sarcastic when I was comparing his prices to others because they want to charge you mandatory insurance on top of the cost of the unit. He laughed and said "you get what you pay for." I get it but we're talking about storage right? It's 4 walls and a roof. If the roof leaks and ruins my belongings then it's their insurance that should cover it, and beside I have nothing that can get ruined. The other reason why I gave them 2 stars was because they are way overpriced, 4 other facilities offer 10x20 for under $150. He said theirs are normally $185 + insurance.... Ouch! Also no need for the condescending tone, you never know if people will change their mind and call you back. I sure won't, not with that kind of farewell.

Mario Rodarte

4 months ago
The guy who answered the phone was very sarcastic when I was comparing his prices to others because they want to charge you mandatory insurance on top of the cost of the unit. He laughed and said "you get what you pay for." I get it but we're talking about storage right? It's 4 walls and a roof. If the roof leaks and ruins my belongings then it's their insurance that should cover it, and beside I have nothing that can get ruined. The other reason why I gave them 2 stars was because they are way overpriced, 4 other facilities offer 10x20 for under $150. He said theirs are normally $185 + insurance.... Ouch! Also no need for the condescending tone, you never know if people will change their mind and call you back. I sure won't, not with that kind of farewell.
See all Reviews

Duane B.

9 months ago
Easy access to the facility. Location is good. No problems with the billing.
See all 9 Reviews

Storage Facility Amenities6 Amenities

  • Boxes & Supplies
  • 24 Hour Cameras
  • Drive-up Access
  • RV, Car, Boat
  • Truck Rental
  • Online Bill Pay