30 storage sizes for rent
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Office Hours
MON - SAT8:30am - 5:30pm
SUN10am - 4pm
Gate Hours
Daily7am - 7pm
Storage Customer Reviews
Ricardo Regalado
4 years ago
Best Storage Facility and Incredible Management, I would highly recommend this location to everyone.
Martin Faulkner
3 years ago
Very hard working and friendly. These are the type of people I want working for me.
Christopher Andrews
2 years ago
The Manager is a wonderful help. I have used the U Haul brand and others over the years for all of my moving and storage needs. I must say this team is the friendliest, hard working, always spot on team I've ever had the pleasure of working with for my logistic projects.
As long as Lupita is running the show I know I'm covered. I never have to look anywhere else, just call Lupita and I know she will have the trucks, supplies, people, even storage for short or long term available for my needs.
Thank Lupita
Ka Na
2 years ago
Amazing people and place. Will work with you when needed. I would Definitely recommend them.
rick davis
2 years ago
Rented a trailer for a couple of hours last week. My wife called to reserve it in the morning and I got to it in the afternoon. They were awesome folks to deal with and had me hooked up and out the door in ten minutes. Moved what I needed to move and brought it back. Out and on my way home in five minutes.
Steve Dallara
1 year ago
Safe-secure-clean; Management very friendly/easy to talk to. They sell moving supplies and rent Uhaul trucks/trailers too
Mary Zane
1 year ago
The employees are very helpful and provide great customer service I would highly recommend.
Denise Jackson
1 year ago
The most friendly, and helpful people I have met since moving to Arizona. Always a clean and safe environment. I am a return customer, and would recommend to anyone who is looking to store the personal Items.
The Chandlers
1 year ago
They have the 10x15 storage units with extremely tall ceilings prices are very reasonable.
John C
1 year ago
The folks who run the place are awesome. The prices are comparable to others but I feel that the security is right up there.
The Chandlers
1 year ago
They have the 10x15 storage units with extremely tall ceilings prices are very reasonable.
Alyssa Padarathsingh-Alvarado
11 months ago
They treated us like family the second we walked through the door. Very welcoming, and accommodating to what we were looking for when it came to an air conditioned unit.
Went with them based on cleanliness of the unit, it having very high ceilings in the unit as well, the staff being very friendly, and the security of the unit itself as well. Tons of other places around to rent from, but none were as friendly or clean. would recommend over and over and over again.
Milton Spruell
11 months ago
One of the.best storage facilities that I've ever been in. Very clean with a good staff.
Dave H
5 months ago
The right people.....professional, friendly, and easy to work with!!
The right price.....best I could find....and I did a lot of looking!
The right place....convenient, clean, and easy access.
Book Writer
6 months ago
Lupe and Fred are the most helpful and provide the best customer service I have ever had. Thank you so much for caring.
Ryan Magpayo
6 months ago
I had a great experience from start to finish. They were professional and friendly. It was a bonus that they provided a truck too! Thanks storage solutions!
K Rogers
4 months ago
This place is very clean and well kept up. The prices are about average, but the friendly staff make all the difference. We would highly recommend this place for your storage needs.
Only, one little thing is they contact you many times for a review. It just shows times are changing for sure.
Martin Faulkner
3 months ago
I am very thankful to the people of Rio Estrella are so friendly you just want to take each and everyone of them home with you. They are wonderful I tell everyone about how Professional they are. They are so friendly. The place is kept spotless. I am very grateful to them. Thank you very much Rio Estrella Storage Solutions.
Gilberto Armenta Ortiz
1 month ago
Staff was friendly and courteous. It was awesome that I was able to see the size of my unit before renting it and I love having drive up access, it makes it much easier to move stuff!
Virginia Crowe
1 month ago
It was really easy to rent a storage unit. The office personnel was extremely friendly and helpful.
Donna Redding
3 weeks ago
We really enjoyed the meeting and selecting a storage unit with Lupe and Fred! Excellent experience, they answered all of our questions, provided us with tour of several units and were absolutely a pleasure to work with! World class customer service! Highly recommend Rio Estrella Storage Solutions. Safety, security and piece of mind.
The Chavez Channel
3 weeks ago
Love the service, quality of unit and price. Everything was explained and no hidden fees. Enjoying the experience of storing my stuff.
joann maxey
2 years ago
Took my daughter to pickup a few things from her storage unit. They have air conditioned units and it is kept nice and clean! Friendly managers!
Mr. Mac
8 months ago
Got to the facility behind a couple of others and had to wait for the line to clear out, but then things moved right along. The process to obtain a storage unit was longer than I expected, but very thorough. Ended up a happy camper when it was all said and done. Will do it again if the need arises.
Mac
Andrew O
8 months ago
We've rented multiple different sized units. Owners are friendly and the units are clean. We've never had an issue with security.
Lori Hruby RN
3 years ago
I can't even begin to rate it 1 star. The manager had to be the rudest nastiest person alive. I've been trying to make payments on my unit from NY. Initially they accepted my credit card but when I got behind due to my income the manager Luke, wouldn't accept my card any longer making me have to overnight her a money order when I made payments. I sent another money order put 2 weeks ago and now she claims she never got it and sent me an email yesterday saying they were selling my unit today. I called today to beg her to accept my visa over the phone and she said she sold my unit at 9am and wouldn't help me out to get in touch with whoever bought tickets get my personal things back. Then she literally hung up on me and wouldn't answer when I called back. What can I do all the way in NY now?
Ashley Wallace
4 years ago
From the get go the lady was rude. Insisted I have the truck back by 5 so I did. Her husband decided to let me keep it until 8am next day. I returned the truck at 1030pm with 3/4 gas the EXACT amount the truck originally required. The next morning I listened to a voicemail indicating it was HALF A NOTCH under 3/4 and I will be charged $25 plus $5 for the gallon they claim it was missing after letting it run for 5minutes! So two days into getting this unit they locked me out of my PAID storage until this truck charge is paid for. I was not present when I returned the truck to do inspection seeing it had to be returned by 8 and they dont open yet. RIP OFF. PAYING IT AND GETTING MY THINGS OUT OF THIS PLACE!!
Raquel benavidez
4 years ago
On July 21, 2016 I tried to remove my items from storage and close my account. I scheduled movers to meet me at the storage place. I was unable to access my items due to a LOCK being placed on my storage. I checked my account and found that the AUTOMATIC PAYMENT on my account was deducted and paid to Rio Estrella Storage Solutions. I made a second trip back home to look for another key, but verified that it was the right key and I had been locked out. Rio Estrella Fred and Lupe Mastriona gave me the most horrible customer service and refused to admit their error. Lupe was laughing and riddiculed me in front of another customer. I was unable to remove my items due to lose of transportation due to Rio Estrella's error.
Dirk Diggler
4 years ago
Horrible horrible service, woman at front desk is just a rude un happy person, storage units are like gas stations, there on ever corner so go elsewhere!!!
Freda Moore
1 year ago
I have never experienced such poor customer service EVER. Lupe is rude, miserable, unprofessional, disrespectful, and dismissive. She used to be nice but it seems life has taken its toll on her. Called office to find out when access gate locked and she refused to tell me unless I gave my unit number, mind you my account is current. I gave her my unit number and name but she couldn't pull it up on her computer. She refused to answer the GENERAL question. She told me I should've checked the website. She continued to talk down to me and would not tell me when gate locked. Take your $ elsewhere. You never know when she will change on you. It was quite disturbing and dissappointing!
Chris Skinner
1 year ago
Lupie is one of the most unpleasant women I have ever spoke to. Has no regard for customer service, told me customers are not always right. Blamed me for uhaul not explaining their free month offer. If you need a storage unit, look elsewhere.
Freda Moore
1 year ago
I have never experienced such poor customer service EVER. Lupe is rude, miserable, unprofessional, disrespectful, and dismissive. She used to be nice but it seems life has taken its toll on her. Called office to find out when access gate locked and she refused to tell me unless I gave my unit number, mind you my account is current. I gave her my unit number and name but she couldn't pull it up on her computer. She refused to answer the GENERAL question. She told me I should've checked the website. She continued to talk down to me and would not tell me when gate locked. Take your $ elsewhere. You never know when she will change on you. It was quite disturbing and dissappointing!
Chris Skinner
1 year ago
Lupie is one of the most unpleasant women I have ever spoke to. Has no regard for customer service, told me customers are not always right. Blamed me for uhaul not explaining their free month offer. If you need a storage unit, look elsewhere.
mike monfred
4 months ago
Very unprofessional , Lupe that works the counter has no idea what she is doing, she rented us a 5X5 unit that was already in use and thought it was funny that we had to move our stuff a second time. No apology or anything for making us move twice. Do not rent from here.
Chris S.
1 year ago
By far the worst customer service I have ever recieved. We were securing our trailer and happened to get locked in the facility right at 7. Two males, one...
Patrick K.
2 years ago
The fat rude lady at the desk was very rude and called me all kinds of names. Very unprodessional. and the old man who also works there almost got his ass...
Miguel A.
1 year ago
This seems like a continuation from the previous reviews. When I said that I would make this review on yelp, Lupi said, "Please do, those things make me...
Storage Facility Amenities10 Amenities
- 24 Hour Access Upon Approval
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Climate Control
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
- Se Habla Espanol
- Truck Rental
Lorenzo Olin
4 years ago