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StorageMart

15216 5th Street Southwest, Calgary, AB, T2Y2E7

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT10am - 4pm
  • SUNClosed
Gate Hours Closes in 7min
  • Daily6am - 10pm

Storage Customer Reviews

John Waller

1 year ago
Anna was not only extremely friendly, but so helpful. She really cared about her customers as well as gave us what suited our needs. Gave us a fantastic rate and honestly couldn't have been a better experience. If you are moving and need a place to store go see Anna and she will take care of you!

Steve Hoskins

1 year ago
Exceptional service, prompt and courteous. Extremely knowledgeable in all aspects of Storage Mart's operations and available units. Anna knows the market, and operates a clean and organized site. I would highly recommend this Storage Mart location to anyone asking for information on storage facilities. Anna was fabulous to deal with!

Kelsy Toker

1 year ago
Anna is friendly and engaging. She took us through our options & contracts, letting us know the rules and expectations for renting a storage unit. I felt like she took care of us very well and made sure we had all the information that we required.

Gail Hruska

1 year ago
Good morning, Anna, I want to thank you for all your help and excellent service yesterday when I came to rent a locker to store my mother's belongings. It was so nice to meet a friendly and very informative representative. I cannot think of a thing you could have done to make my experience better. You helped to make a difficult day so much easier.

Angie Iceton

1 year ago
I found Anna to be so helpful and pleasant to do business with. She explained everything very thoroughly and showed me the storage unit I would be getting. Before I left we made sure my keyed password worked and in no time I was on my way. Very good service.

Jackie Batog

1 year ago
Awesome customer service! Thank you Anna for helping to make my storage set up an enjoyable experience!

Kylie Koenning

1 year ago
I am really glad I used the services at StorageMart as I recently went through a rough time and it was great to have a secure, easy-to-access place to store my belongings. Anna and Brittany are fantastic to deal with and you can tell they take pride in their jobs. Great facility and staff. This will always be my first choice spot for storage needs. Thanks Anna!

Josh Norden

1 year ago
Fantastic service at this location. Anna was such a friendly and helpful person to deal with. I would definitely recommend using storage mart at this location. Also had the lowest rates I could find too.

Matthew Groeneveld

1 year ago
I went to StorageMart on McLeod trail and determined within seconds that I had found the right place. Anna is a terrific manager and explained everything in a very friendly and sincere way. Her prices are very competitive and her customer service is top notch. I highly recommend this location.

Lindsay Gilroy

1 year ago
We recently needed a storage locker for 2 months and on short notice. Anna took care of us and gave us very competitive pricing to suit our needs! She explained everything thoroughly, and was always quick to respond to any inquiry. Anna is so easy to deal with and really wants to take care of her customers. I would not hesitate recommending this Storage Mart to anyone looking.

Courtney Hayes

1 year ago
Anna did a fantastic job at understanding our storage needs and explaining all the paperwork. She showed us the unit we would be renting and made sure it was the right fit for us! I would definitively recommend this place for great customer service and a great storage unit.

Justin McMonagle

1 year ago
I was at the 5th street, southwest location and the staff are so kind and extremely helpful. I would use their service over and over again.They are true professionals especially the employees. I have had no problems and they had been nothing but respectful and fair. Keep up the excellent service!

P T

2 years ago
Thank you so very much Anna for your patience and your recommendations to solve all my inquiries to my storage concerns. This was my first experience in using a storage locker and you made it stress free and affordable. Anna, you took the time to show me the locker, which was clean and you put down pallets that would raise my contents from the cold floor! Your professionalism was top notch ALL THE WAY. Many, many thanks Anna M. for everything you did and especially finding the right size locker and to ease the concern about security. Patti

Manuel szczygielski

1 year ago
awseome location. and great management. went in with a reservation for a locker which turned out being to small. but was quickly upgraded to a bigger storage room. great customer service!!! would defianetly recommend this location

Roger Encarnacion

1 year ago
Great customer service! Anna provided all the information I needed to know for renting a storage unit - very informative and friendly. You can really tell that she cares about her customers. I definitely recommend this facility to anyone who needs to rent a storage unit in southwest Calgary.

Lannie Anderson

1 year ago
Anna is friendly and knowledgeable. Provided a great overall experience, making it easy to set up the rental. Would definitely recommend to anyone needing storage!

Marc Meloche

1 year ago
Rented a unit starting in Apr and found Anna to be extremely helpful and pleasant to do business with. She did a great job explaining everything very thoroughly and showed me the storage unit I would be getting. Before I left we made sure my keyed password worked and in no time I was on my way. Very good service and recommend this place to anyone.

Grant Massie

1 year ago
I have rented a unit in this location in the past. I have referred other people to this storage location as well. I have found Anna to be very organized and efficient. The units are well kept and the access to the unit is also well managed.

Kristen Schultz

1 year ago
A very positive experience, would recommend this facility to anyone. Very clean and well maintained. Anna was very helpful and considerate, if I need another storage unit in Calgary I will go here!

Megan Venner

1 year ago
Anna has been an absolute angel. Phenomenal customer service, clean, safe facility and great prices.

Chris Tgahrt

1 year ago
I just recently rented a storage locker from this location and had a superb experience! Anna helped me out and she was fantastic in the whole process. She made everything easy and straight forward and the whole process very enjoyable. I will certainly suggest this location for anyone who is looking for a storage unit.

Russel R

1 year ago
Anna Marsh has been one of the nicest managers that I and my partner Michelle have the pleasure of meeting with when we were looking for a competitive price for a storage unit about a week ago. She was very professional and even went above and beyond in terms of providing excellent client service. She explained everything to us thoroughly and has been very considerate of our current situation. She was very attentive and knows how to listen to customers needs and concerns. Not only that has she given us a really good deal, but she has made us wanting to go back to get that service at any time knowing that we can be sincerely accommodated and I would be happy to recommend her to anyone who is in need of this type of service.

John Gazdewich

1 year ago
There is absolutely nothing lacking in the extent or quality of customer service provided by Anna. All aspects of my rental beginning today were explained clearly and all my questions were anticipated very well. You can tell by the cleanliness and organization of the office and the grounds that she runs a "tight ship". I'm feeling whatever I store here will be well looked after by her passionate management.

Shiloh Robillard

1 year ago
absolutely amazing experience! Staff is super kind and helpful. Best prices we could find in our area in Calgary. The hours the office is open are so convenient!! Love the accessibility even when the office is closed. Highly recommend this storage place, and would for sure use them again when needing a storage unit! Just an amazing overall experience!!!

T too2go

1 year ago
Fantastic! Anna was was knowlegable and easy to work with. I was able to hold a unit online until I was able to drop by the next day. Great location, reasonable pricing. Couldn't ask for a better experience.

Diane McMichael

1 year ago
Excellent, Anna and Sharron were very friendly, easy to deal with and covered all my anticipated needs. Business hours and after hours make access very convenient, that is great. This Storage Mart will be my recommended place.

Sandy McMichael

1 year ago
I was assisted in the rental of a storage unit by Sharon. She was extremely knowledgeable and explained all the rules and regulations competently. I enjoyed her easy way of introducing herself and found her most personable. I would definitely recommend this location to anyone looking for their services.

josh gabel

1 year ago
My first time renting a storage unit and I had the best experience, Anna the manager was so helpful and Sharon took me to the unit and explained everything that I needed to know. The office is nice and clean. Thanks!

Karen Seaman

1 year ago
I have rented storage lockers at other Storage Places but this one is by far the best. The staff here are amazing! They remember you and which unit you are in as soon as you walk through the door. I am greeted with a welcome smile and friendly how are you? I highly recommend this SorageMart.

Susan Jessen

1 year ago
My recent experience here was top-notch! The manager is friendly & professional, location is very well kept & prices competitive. Would definitely recommend this facility to anyone looking for storage.

Paul Ustick

1 year ago
Anna was awesome to work with. Very friendly, knowledgeable and caring about the customer. In the future I will only rent from Storage Martin!

Leighton Johnston

11 months ago
The service here is absolutely fantastic! Very welcoming, very easy to deal with. Clean and safe storage units as well a decent price range. Thanks for everything!

Deanna Kerst

11 months ago
Anna at storage Mary was amazing. She knew her stuff and got us a great unit on short notice. Very friendly service and super convenient. I would reccomend dealing with this company for certain.

Julie Raft

11 months ago
The service was fast and the experience was stress free and the staff were efficient and friendly! I would not hesitate to use them again!

NN Nyl

11 months ago
Sharon's customer service is out of this world. In this era of fast pace, no time to think, just get it done attitude. Sharon took appropriate time to explain to us the different options and length of times and costs to rent a storage unit. My wife and I were given exact information to fit our storage needs. I would like to thank Sharon for her outstanding customer service. Thank you dear lady. J. Gallardo

Jody Gibson

10 months ago
My experience was great with this facility. I enjoyed the service I received and always found answers to my questions. The staff were extremely dedicated, friendly and hard working to provide customers with the best possible service. Thanks to Anna and Sharon specifically.

Jody Gibson

10 months ago
My experience was great with this facility. I enjoyed the service I received and always found answers to my questions. The staff were extremely dedicated, friendly and hard working to provide customers with the best possible service. Thanks to Anna and Sharon specifically.

Tyson Jillian Bennett

9 months ago
Very nice manager! Very thorough check-in, great customer service. We are happy we went with Storage Mart!

Jonah Brown-Hozjan

8 months ago
Easy experience all the way through! Anna was very thorough in explaining all of the details and helped with anything that I needed. If I ever have to rent a storage unit again, this will be the place to go!

Mark McCullough

8 months ago
I called in today just to get an idea of pricing and spent a bit of time talking to Anna the manager. She was really helpful and helped me figure out the sizing and costings. No hard up sell and simple information. Rules all explained and I left there after signing up for storage. I never bothered going to the other places. The office is spotless and everything you could need (bar a spare set of hands) is available. The units are basic and unheated but more importantly to me? They are dry and skids are supplied free of charge to get your items off the floor. Plenty of access via the yard and the gates are locked in evening. If you dont need to have heated storage? This is a great option.

Steve Peterson

7 months ago
Very clean and well organized. We took advantage of the first month for a dollar promotion.

Darcie Papsdorf

6 months ago
My husband and I rented a unit long term through Storage Mart and have had nothing but a positive experience. The facility was always secure and the grounds were always neat and clean. Anna and Sharon have always been very helpful with anything we have ever needed, either in person or over the phone. The rates are absolutely reasonable. I wouldn't hesitate to recommend Storage Mart to anyone looking for short or long term storage.

Frank Lanting

6 months ago
Excellent service. Easy to rent the storage unit. Anna was competent, friendly, and very helpful. Much appreciated.

B A

6 months ago
Excellent service and very helpful manager. I highly recommend StorageMart and this location specifically.

Juan G Romero

5 months ago
The experience in this place was amazing. Anna was very friendly and helpful, I should give them vacant notice by The 15 but I was away working but she totally understand. Great place. And very close to my home. And by The way in this place donate stuff for kids. so if you have old ice skates dromp them here.

golda gauley

5 months ago
I really liked the experience. They made me feel comfortable and they were very nice. I would and will recommend them in the future.

Caryl Covey

5 months ago
Anna and Joanne made our booking experience pleasant. Options, prices, and all details were fully explained and the unit was clean and ready for our move-in. Convenient location, good prices great help!

Daniela P

4 months ago
The manager Anna at StorageMart is amazing. She is knowledgeable, friendly and totally dedicated to provide the best customer. She took the time to show us different units based on our needs and answered all our questions even it was closing time. The price is right and Anna gave us a special offer. The yard and units are very clean, location is great, and I would recommend dealing with this company for certain. Thank you Anna for you best customer service!

David Shaw

4 months ago
Service is excellent and friendly. I reserved something online that turned out to be inappropriate. I received good advice and a solution that will better suit my needs. Recommended.

Fraser Depue

4 months ago
Amazing experience so far. Great staff, professional, and safe. Getting a unit was easy; had to switch units and they had no problem, very accommodating.

Davin Layton

3 months ago
Great service and attention to detail by Anna. It's clear that she takes great pride and care to ensure every customer feels heard and helped. Highly recommend storage at this location!

Davin Layton

3 months ago
Great service and attention to detail by Anna. It's clear that she takes great pride and care to ensure every customer feels heard and helped. Highly recommend storage at this location!

Vicki Gagnier

3 months ago
Thank you Anna & Sharon for all your help in making this such a positive experience. You are both extremely knowledgeable with respect to all aspects of renting a unit being able to anticipate questions before theyre even asked. I would only wish all businesses could run as seemlessly as this one. Thank you again!

allen t

2 months ago
I will surely come back if I find myself needing any storage space in the future. The place is clean and orderly. Anna, the manager, was very helpful and has a great sense of humour too! We arrived 10 minutes to closing and she still took the time to show us around the facility, explained things to us, answered all our questions, and made sure we were comfortable signing up. Thank you Storagemart and thank you Anna!

Rupert Evans

2 months ago
What a great experience! The staff at the Millrise location is fantastic! Made the whole process quick and easy. Storage was a good size and was nice and clean.

Nan Tan

2 months ago
We want a storage unit where we can drive up to and this is the place to go. The manager Anna is very nice and helpful. Would definitely recommend.

Cyndi Harper Gallant

2 months ago
Anna and Sharon are fantastic! Very friendly and fantastic customer service! We are from the East Coast and we have found that customer service is very poor in the city of Calgary, Anna and Storagemart have proved to me that some companies in this city still care about and value excellent customer service! Thank you so much for making us feel that you value our business! So very glad we choose Storagemart!

Ethan Kirkness

1 month ago
Signed up for a storage locker today, very happy with the service so far. Both Anna and Sharon were incredibly friendly and helpful. Very pleasant to do business here.

Bianca King

1 month ago
Excellent customer service. Accommodating to all our storage needs. I bring my children in when I pay my monthly storage rent and the ladies behind the counter are super sweet. On a few occasions she takes my kids for a spin on the golf cart and they love it!!! Just an over all really good feeling dealing with this company!!!

Erin Archer

1 month ago
This location has been great. Anna is the manager, and a lovely person! The first day, she took a lot of her own time to adjust my contract. I was so surprised - she didn't have to do that, but she is just kind. She also helped other customers in a delightful way. Anna is also friendly, personable, and very enjoyable to visit with - it's a pleasure to stop in to see her. It's nice to be treated as a person, not just a customer. There was a hiccup, and she handled it very well - professional, kind, empathetic. I would highly recommend this StorageMart.

Simon Ertrigger

3 weeks ago
Ana provided exceptional customer service and went above and beyond her ability to assist me in getting my storage unit. Extremely grateful and would recommend her facility to anyone!! Thank you Ana!!

Chris Mullett

2 weeks ago
First time at a storage facility. Anne was the most helpful person Ive met in a long time. I had no idea what I needed and she helped me out immensely! Awesome service!!

Murray Walker

1 year ago
Thanks Anna for getting Gord and I a storage locker as quickly as you did. The size was perfect for our needs and the price was right. We now have a spot to store our excess business fixtures until we need them again.

H. Fulton

1 year ago
I would definitely recommend StorageMart on McLeod Trail. Anna was awesome at explaining everything and great with customer service. The prices were competitive, fit with what I was looking for and close to where I needed it to be. Thanks again Anna.

paola g

1 year ago
Anna is Highly personable, friendly, and professional. I appreciated the service, price and dedication given to me. I would definitely return if ever the occasion arose as well as recommending others to her services. Thank you!

Lucaci Alin Liviu

4 months ago
Very bed experience unfortunately! The RV location is too narrow and very difficult to get in! I damage my $60000 Camper in the gate trying to make the turn and get out of the facility! This was not my fault, the road to get in and out was bad and narrow, the gates were not straight thats why I damage my trailer on the metal from the gate! The manager lady after I damaged my trailer, she said that her big manager of her told her that she cannot do anything to help me! :( Overall my point is that the location to park RVs in Okotoks, in the winter or when its mud its to hard to get in and out because of the icy snow and because the curve to get in and out is too small... My trailer damage was close to $6000, the company StorageMart did not take any responsibility for fixing my damage through their insurance! They simply told me that is my fault, :( If you have an big RV trailer, I advised you to think twice about before you pay and try to get in! Cheers
See all Reviews

Thomas V.

2 years ago
Perfect seamless service and great to get along with. Very good security! I got a great deal as well. Ask for Anna!

Tom S.

2 weeks ago
Number one in my eyes very friendly and professional great experience with Anna and Sharron I hope I got her name right if not she works with Anna very...

Richard F.

1 week ago
Anna, the manager, is so helpful and so attentive to people's needs. She talks to people like talking to a friend. I waited for a few minutes for she is...

Chris P.

4 years ago
A client sent me over to pick up some product from her storage unit. The lady working was friendly and helpful. They offer a key holding service so all I...

Storage Facility Amenities4 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay